Privacy Policy
This Privacy Policy explains how Velasco Law Firm may collect, use, and protect information submitted through this website, including contact forms, office calls, availability forms, and related public pages.
Important: Submitting information through this website does not create an attorney-client relationship. Representation begins only after the firm accepts the matter and a written agreement is signed.
Information We May Collect
When you submit a contact request or call, the website may collect your name, phone number, email address, preferred language, immigration topic, urgency selection, brief description, availability, source page, button/source tracking, browser/device information, and any notes you voluntarily provide.
How We Use Information
Information is used to review your request, identify urgency, organize follow-up, coordinate consultation availability, maintain internal call records, document communications, and improve the website call process.
Emergency or Immediate Attention Requests
If you mark a request as urgent, the system may flag the call for faster internal review. The website cannot guarantee immediate legal assistance, representation, or a particular result.
Sharing and Selling Information
Velasco Law Firm does not sell personal call information. Information may be shared only as needed to operate the website, manage call, comply with law, communicate with you, or support legal services after the firm accepts representation.
Data Security
The firm uses reasonable administrative and technical measures to protect information submitted through the website. No website or internet transmission can be guaranteed completely secure, so users should avoid submitting highly sensitive identification numbers or financial details through the initial public contact form unless specifically requested through a secure process.
Cookies, Analytics, and Source Tracking
The website may use basic technical data or source tracking to understand which pages or buttons generated an inquiry. This helps the firm improve call flow and respond to prospective clients more efficiently.
Communications Consent
By calling the office, you consent to being contacted by phone, text, email, or another method you provide regarding your inquiry. You may ask the firm to stop contacting you for non-essential communications.
Children and Minors
This website is intended for general public use. If information concerns a minor, a parent, guardian, or authorized person should communicate with the firm when appropriate.
Updates to This Policy
This Privacy Policy may be updated as the website, call process, or technology changes. The version on this page is the current public website version.
Contact
For privacy-related questions, contact Velasco Law Firm through the public contact form.
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